Monarch Dentistry - Smile Dental Centre

Caitie 

on Google

3 months ago

I had such a pleasant experience here today! I actually hadn’t been to the dentist since 2016 because I didn’t have coverage and I had a negative experience at a different clinic which made me anxious to go to any dentist. I finally went and it was such a positive experience from start to finish! The hygienist was so sweet and explained each step beforehand, and was very reassuring the whole time! The dentist was great and knowledgeable as well. The hygienist even answered some questions after the dentist left and was very i... read more

Marco Hanna 

on Google

a month ago

Extremely Dissatisfied. Today, I had the worst experience imaginable at this dental office. It's clear that the staff here is not adequately qualified to perform essential dental procedures. I was shocked to learn that they lack the expertise to handle even basic tasks like cleaning and extractions. It's deeply concerning that they are allowed to practice when they are clearly not up to the job. But what's even more alarming is that they are not qualified to perform critical procedures like implants, root canals, and crow... read more

Samantha Monroe 

on Google

3 months ago

I've always been impressed with Smile Dental. They are courteous, friendly, and always try to answer any questions concerning your teeth. I love them! However, on my last recent visit I noticed they have updated their offices and lobby and extended it which looks great but the entrance is still the same heavy manual door. I am in a wheelchair and due to the short sidewalk space I am unable to bring my scooter in since it's just down the block from me. That's a serious problem in my eyes for the disabled community. 

Ej Marcellana 

on Google

3 weeks ago

I had to call to reschedule my daughter’s appointment because she was sick and someone talked to me in a very unprofessional manner. Like it was my problem that she got sick on the day of her appointment. management team should take into consideration the few negative reviews to train staff for a better care of clients who have chosen this clinic over other good ones due th the close proximity. Also, staffs should always be polite and cordial to customers and visitors on the phone and in person. 

Ruth Maj Jose 

on Google

4 weeks ago

I really had a bad experience with this dental clinic. I was scheduled for a root canal and it was my 3rd appointment with this clinic. During my 2nd appointment I was told that my insurance will cover 80% of the procedure, I even told the front desk to write the out of pocket expense in my printed billing which is 200+. However, after the procedure on my 3rd visit the lady in the front desk told me that it will not be covered and I had to pay $1500+ for the procedure. I was really frustrated hearing this, It's important for... read more