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Promontory Dental Centre
- Dentists
- Chilliwack, BC
About this business
Location details
5973 Vedder Rd Unit 200, Chilliwack, BC V2R 1C3, Canada, Chilliwack, BC, V2R 1C3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had a very emotional visit recently, and the staff here handled it with the utmost kindness and professionalism. The dental hygienist was excellent—she explained the cleaning process clearly and was very thorough. When I became overwhelmed about some personal stress regarding family and household projects, I burst into tears. The hygienist was incredibly compassionate, immediately grabbed me some tissues, and gave me space to catch my breath. She was so reassuring when I explained that my tears had nothing to do with the ... read more
Absolutely terrible customer service from this dental office. First the hygienist refused to clean my teeth unless I got x-ray's done. In the past, I have been able to sign a waiver form stating that I refuse to get x-rays done, this time she told me that she couldn't clean my teeth unless I got them done. The pressure this dental office put's on you is insane. This should be a very streamlined process as we have insurance coverage. Then after I am all done with my cleaning, they tell me I have to pay for the fluoride applic... read more
I am a new patient at Promontory Dental Centre and recently had my first dental check-up and cleaning with them. Very nice facility. All of the staff are very friendly and efficient. They make you feel welcome, put you at ease and are thorough in all aspects of their duties while you are there. I would recommend Promontory Dental Centre to anyone looking for a new Dentist
I have really appreciated the dental care I have received at Promontory Dental Centre. The dentist and dental hygienists take great care - always checking my comfort - whether I'm in pain or any discomfort. They are also mindful costs for a patient on a budget, which I really appreciate. I love the fact that I get an estimate of cost emailed to me or given directly before any work is done. The find the whole staff to be friendly and kind. I would definitely recommend Promontory Dental Centre. I'm very happy with the de... read more
While I have no issue with the dentist I take issue with the office staff, specifically Tara. We have since stopped going to this location and now need to find another office. The backstory: Before booking our appointments, we would ask the office staff if the procedure was covered by our insurance and would be told if it was or not. The problem: My husband was not informed that his booked procedure had been denied (this was later confirmed by our insurance) days before it was done and the office staff confirmed he was “go... read more
Frequently asked questions about Promontory Dental Centre
How is Promontory Dental Centre rated?
Promontory Dental Centre has a 4.4 star rating with 332 reviews.
When is Promontory Dental Centre open?
Promontory Dental Centre is closed now. It will open tomorrow at 8:00 a.m.