Smiles West Dental & Orthodontics - Canoga Park

Alireza 

on Google

4 months ago

I visited this dental office recently through my insurance and had also been here about four years ago. Unfortunately, my experience this time confirmed the same concerns I had in the past. First, the overall communication and patient care were poor. Procedures and treatment plans were not clearly explained at any point. I initially went in for a routine cleaning, which they said needed to be split into two sessions. During the first session, everything was fine and no anesthesia was mentioned or needed. At the second visit,... read more

Eva Almario 

on Google

9 months ago

I want to give a big shoutout to Evelyn and Gladys for their exceptional service during my recent visit as a patient. They truly went above and beyond to make sure I felt comfortable, even taking extra steps so I wouldn’t feel uneasy while waiting for my follow-up appointment at another branch. Their kindness, professionalism, and genuine care made such a difference in my experience. Thank you both for making me feel valued and well taken care of! 

udy g 

on Google

11 months ago

Came for a checkup since I was having some bad tooth pain. The receptionist was very pleasant and greeted me as I came in. The staff overall was friendly and welcoming and made me feel comfortable. Turns out I had a pretty gnarly cavity causing the pain and they were able to take care of it as well as a cleaning since I was overdue for one. Quick and efficient I am very glad to have come here for my dental care. Thank you to the manager and staff for a fantastic service. 

Laura Miller 

on Google

a year ago

SmilesWest committed insurance fraud and billing fraud. They padded my bill with bogus charges, filed inflated claims with my insurance (on top of the bogus charges), and charged me more than double the co-pay set by my insurance. I discovered their fraud when they tried to squeeze me for even more money nearly a year after I was treated. If they hadn't gotten greedy, I never would have caught it. I have reported them to the California Attorney General. I have also reported them to my insurance carrier, recommending they dro... read more

Rigoberto Ambrocio 

on Google

3 months ago

I don't recommend this dentist. They do a bad job. One day my son hurt himself and I had to take him to the hospital. Also, they don't allow parents to accompany the children during checkups. Because the children are between 4 and 5 years old, they are minors and need an adult to accompany them, but they won't let anyone in, which is why this dentist doesn't recommend it.