Smiles West Dental & Orthodontics - Rancho San Diego

John Petterson 

on Google

7 months ago

I scheduled an appointment 3 months in advance, takes me 30 minutes to drive to this dentist, they sent a text message 2 days before confirming the appointment. Whe I arrived they told me they tried calling me because they needed to cancel my appointment for a staff meeting. I've been coming here for 8 years. I had all my 4 wisdom teeth extracted here. The receptionists and doctor changed and the new ones are not as good. The previous dentist used 30 mintues for regular cleaning, the new dentist spends less than 5 minutes f... read more

Bonita Rachelle Roache 

on Google

2 years ago

I was really treated well here and they were friendly and welcoming to me as well. The Dentist was also very helpful and courteous to me. Their Customer Care was exactly what I wanted and they answered all my questions. Thank you again for your help and time! 

Destiny Roxas 

on Google

6 months ago

I want to thank the entire care team at Smiles West for the kindness and attentiveness with my mom‘s dental treatment. Eddie was incredibly helpful with guiding us through insurance, as well as giving recommendations, and thoroughly explaining what exactly all of the dental jargon meant. I look forward to our next visit, I know my mom is in good hands. 

Petra Galeana 

on Google

6 months ago

The worst Place anyone can schedule an Appt at! The wanna be manager decided that by me calling to schedule an Appt was not enough to confirm my appt! I’ve been in pain for over a month and waited 1 month to get a root canal and he had the nerve to call me and tell me my Appt was moved because “I didn’t confirm “ then he goes on to tell me that Medical patients like my self usually miss their appts so that he wasn’t sure if I would make itn anyways so he gave my slot to another patient who who was in “a lot of Pain” If you h... read more

San M 

on Google

7 months ago

Horrible at communication. Took weeks for an actual estimate for work. When we finally got the estimate, we thought it was everything they stated we needed done but was only for a cleaning. Complete waste of time, they should have clarified everything upfront. Not everyone has $1500 for just a cleaning and they claim to have accessible “payment plans” and when we asked about it they said “oh no we dont have payment plans, you should just apply for carecredit credit card.”