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Ivory Smiles Dental
- Other
- Kingston, ON
About this business
Location details
96 Innovation Dr, Unit 5, Kingston, ON, K7K 7E9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 4:30 p.m. | |
| Tue | 08:30 a.m. to 4:30 p.m. | |
| Wed | 08:30 a.m. to 4:30 p.m. | |
| Thu | 08:30 a.m. to 4:30 p.m. | |
| Fri | 08:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have visited Ivory Smiles several times over the past year. On Mar. 23 my wife and I visited for our six month cleaning and were charged $332 compared to $246 just 6 months ago. I was shocked to receive a 35% increase. My cleaning may have constituted 20 minutes at most and roughly the same for my wife. When questioning the bill, the receptionist, Natalie, advised costs had risen and the doctor did some extra things without elaborating. I paid the bill and later that day penned an email to Dr. Sharma voicing my concerns. I... read more
Business response:
Dear Terry, Sorry to hear about your experience and we strive to deliver the best patient experience from start to end. Please know that your situation was unique for the 1st time you came because the earlier scaling was recently done at other office which was not upto your satisfaction. So, your previous billing reflects only part of the full procedure with discount. While during your second appointment, we did scaling after 6 months and the billing reflected that. We also want to assure you that all our communications are ... read more
Frequently asked questions about Ivory Smiles Dental
How is Ivory Smiles Dental rated?
Ivory Smiles Dental has a 4.9 star rating with 738 reviews.
When is Ivory Smiles Dental open?
Ivory Smiles Dental is closed now. It will open at 8:30 a.m.