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Parkland Mall Dental
- Dentists
- Red Deer, AB
About this business
Location details
4747 67 Street Suite 137, Red Deer, AB, T4N 6H3, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00:00 a.m. to 5:00 p.m. | |
| Tue | 09:00:00 a.m. to 7:00 p.m. | |
| Wed | 09:00:00 a.m. to 7:00 p.m. | |
| Thu | 09:00:00 a.m. to 7:00 p.m. | |
| Fri | 09:00:00 a.m. to 5:00 p.m. | |
| Sat | 09:00:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
BAD Customer Service Experience!
Business response:
We're sorry to hear you had an experience at our clinic that didn't meet your expectations. We appreciate your feedback. If there's anything more you would like to share with us, of course, we'd be happy to hear from you.
Experience wise is good. Iv had a great experience every visit since iv been going there for a couple years now, usually 2ce a year to max out my benefits. Dr Jenny has always taken her time and made sure I was comfortable and I give Dr Jenny as a professional 5 stars. On another note the reason for the 1 star is after going for a couple years I got a voice-mail from patty telling me I had a outstanding balance of 42$ that my benefits must not of covered, great thats fine but this being new news to me not getting any letters... read more
Business response:
Hi Dalton, We are very pleased to hear that you have been satisfied with the care you have received from Dr. Jenny and her team. Regarding the billing, we have record of contacting you regarding your balance in September via a phone call and once again in October via letter mail. We are very sorry for any confusion that may have occurred. We pride ourselves in voluntarily following the Alberta Dental Fee Guide to keep costs more affordable for our patients and their families. Because our costs are kept low, it is important f... read more
I am happy about the cleaning. But I had questions that were not answered
Business response:
Hello Jodi While we are happy that you had a great cleaning we are sad that you left with unanswered questions. Please let us fix that! We will contact you and remedy this situation as soon as we can.
My wife went to try and get a tooth pulled. Started off all good appointment for 11:15 am got called at and 9:55 am asked to see if we could come in for 10:15 am said I couldn't make in 20 minutes. How about 10:30 am? I said I could try. Called at 10:20 and told them we were going to be 15 minutes late. Ok no problem. Get to the reception desk at 10:45, receptionist says we are 25 minutes late (nope). She will check to see if the dentist still has time to see us. Get called in right away, I explained why were late and apolog... read more
Absolutely horrible place. The waiting time was about 45min in the lobby and then another 20min in the chair. The place wasn't properly cleaned which is unacceptable for a dental center. The freezing they did for fillings is still here even 2 months after the visit!!! You should go any place else than this
The previous review was done by my fianée Lisa Krenn. If you would like to read it see below. It was somehow made known that she was doing it on my behalf, however she did not know all the issues I had or have been having since. So let's start at the beginning. I wanted to get my dental done before moving out of the country and they had time that was suitable for my busy schedule whilst getting reading. As was mentioned by lisa we had a long wait in both the waiting room and in the chair. While I was in the chair we noticed ... read more
I had a bad experience at this place , they did a filling and since day 1 was bugging me and all the told me was to wait 6 weeks and the pain and discomfort was gonna go away but never did , went again and they talked about getting a root canal but I got a second opinion and sure enough I went to appleway and they removed the filling was done and put new one yesterday at 10 am and by super i was able to eat with no problem, drinking water or having a coffee without pain , I'll never go back to this parkland clinic
Let's chat about the 1 star. Been going since 2000, since I moved here Never really noticed how bad it was until i went elsewhere -the hygenists gossiped while hovering above me about other employees, this happened often when I went -always rough on the teeth. I never left without bleeding gums or just in excruciating pain. -my fillings i had done a few years ago are starting to break off now. -and to top it off, a dentist who no longer works there told me I have The mouth of a 45 year old, I was 14, I cried . I booked anoth... read more
I started going to Parkland around 1997.. My dentist Dr. Zachow was good.. but as time went on the hygienists I had were awful. They were rough and never seemed to care about how their patients felt. The last straw was when I was in so much pain after a cleaning.. I left in tears. My dad also left from bad experiences. I’ve been going to a new office for a year now and it’s the best decision I’ve ever made... I wish I did it sooner.
Frequently asked questions about Parkland Mall Dental
How is Parkland Mall Dental rated?
Parkland Mall Dental has a 4.7 star rating with 1,464 reviews.
When is Parkland Mall Dental open?
Parkland Mall Dental is closed now. It will open at undefined